Domestic / Residential Air Conditioners Maintenance
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PROGRAMMED PREVENTATIVE
MAINTENANCE
Your air conditioning system is a long term
investment. Any mechanical device must be regularly serviced and maintained to optimise
performance, efficiency and ensure longevity - just like your motor vehicle.
WARRANTY
PROTECTION
Most manufacturers of commercial / industrial air
conditioning systems offer a five year warranty on parts and labour. However, many customers do
not know that these manufacturers warranties may be voided or not cover certain items, if it can
be shown that the system was not properly serviced and maintained.
It is also vitally important to read and
understand the terms and conditions of any warranty, as it is usually necessary to have regular
preventative maintenance on your air conditioning system during its lifetime if you are to
maintain the integrity of the manufacturer's warranty.
The advantages associated with the regular
servicing of your air conditioning equipment are......
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Supported prolonged life
expectancy of the machine.
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The maintaining of
running costs to a minimum.
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Ensuring that your
manufacturers WARRANTY remains valid.
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Reducing the risk of system
failure together with the high cost of breakdown repairs.
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Minimising the
inconvenience and annoyance of system downtime
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Assisting in the
provision of a cleaner (healthier) environment
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Your next step is to contact THOMPSON COOLING and we will arrange for
our Service Manager to compile and document a program to meet your requirements. All relevant
information is then loaded into our Customer Care database - we will call you when your system
is due for its preventative maintenance.
Even if you have already purchased a system and
service is not available from your supplier, please give us a call at THOMPSON COOLING and we may
be able to update your service and protect your investment.
THOMPSON COOLING is
available for service and repairs callouts 365 days a year, 24 hours a day. So, should your air
conditioning system require the expertise of one of our air conditioning technicians, we can be
contacted on our:
After Hours
& Callout number: 0402 057 993
SERVICE AND TECHNICAL SUPPORT
Your air conditioning company and its staff should
provide you with expert after-sales service and technical support.
When choosing an air conditioning company, it is
important to look at the following:
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Does the company have its own
service department?
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Are the service department staff
company employees or are they sub-contractors?
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How many service technicians work
for the company?
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Can the company provide
after-hours support?
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Does the company have maintenance
agreements and if so, ask for a sample.
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THOMPSON COOLING proudly
conducts its Service and Maintenance division in conjunction with comprehensively trained and
qualified technicians.
COMPANY REPUTATION, RELIABILITY AND WARRANTY PROTECTION
Most manufacturers of commercial / industrial air
conditioning systems offer a five year warranty on parts and labour,so it is imperative that your air conditioning service company has an
established reputation.
Your air conditioning service company should also
have a reliable track record, that is, they should have been trading successfully for many
years. These factors contribute to the protection of your capital investment and equipment
ensuring that your air conditioning warranty can be supported for five years and
beyond.
Questions that you should ask your air
conditioning professional include:
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How long has the company been
operating?
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Has the company been trading
successfully for a number of years?
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Has the company been owned by the
same people for a reasonable number of years?
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WARRANTY PROTECTION AND
MAINTENANCE AGREEMENTS
Most manufacturers of air conditioning systems
offer a five year warranty on parts and labour. However, many customers do not know that these
manufacturers warranties may be voided or not cover certain items, if it can be shown that the
system was not properly maintained.
To ensure that your air conditioning system's
five-year parts and labour warranty is protected, you should ask your air conditioning
professional the following questions:
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Is an after-sales maintenance
protection plan available?
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What other services are provided,
as part of the maintenance protection plan?
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Can the maintenance protection
plan be paid in advance?
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Are services performed
regularly?
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Is sufficient documentation
provided to the client after a service has been performed?
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THOMPSON COOLING protects
your capital investment and equipment warranties by way of ensuring that you are dealing with a
company demonstrating an established record of service, professional integrity and strong
business ethics.
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