Commercial / Industrial Air Conditioners Maintenance
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PROGRAMMED PREVENTATIVE MAINTENANCE
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The air that you, your employees
and or your customers breathe is an issue of health and responsibility.
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The quality of conditioned air in
your facility directly affects, health, productivity and absenteeism.
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THOMPSON COOLING
will plan and program a 'preventative
maintenance schedule' specifically tailored for your air conditioning
system.
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THOMPSON COOLING
'Spreventative maintenance
philosophy is based on the premise that you deserve to have an environment
that is clean, quite and comfortable at all times - cool when you want it and
warm when you want it.
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Your air conditioning system is a
long term investment. Any mechanical device must be regularly serviced and
maintained to optimise performance, efficiency and ensure longevity - just like
your motor vehicle.
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WARRANTY PROTECTION
Most manufacturers of commercial / industrial air
conditioning systems offer a one year warranty on parts and labour. However, many customers do
not know that these manufacturers warranties may be voided or not cover certain items, if it can
be shown that the system was not properly serviced and maintained.
It is also vitally important to read and
understand the terms and conditions of any warranty, as it is usually necessary to have regular
preventative maintenance on your air conditioning system during its lifetime if you are to
maintain the integrity of the manufacturer's warranty.
The advantages associated with the regular
servicing of your air conditioning equipment are......
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Supported prolonged life
expectancy of the machine.
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The maintaining of running costs
to a minimum.
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Ensuring that your manufacturers
WARRANTY remains valid.
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Compliance with relevant tenancy /
lease criteria.
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Reducing the risk of system
failure together with the high cost of breakdown repairs.
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Minimising the inconvenience and
annoyance of system downtime
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Assisting in the provision of a
cleaner (healthier) environment
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Your next step is to contact THOMPSON COOLING and we
will arrange for our Service Manager to compile and document a program to meet your
requirements. All relevant information is then loaded into our Customer Care database.
Even if you have already purchased a system and
service is not available from your provider, please give us a call at THOMPSON COOLING and we may
be able to update your service and protect your investment.
THOMPSON COOLING is
available for service and repairs callouts 365 days a year, 24 hours a day. So, should your air
conditioning system require the expertise of one of our air conditioning technicians, we can be
contacted on our
After Hours
& Callout number: 0402 057 993
SERVICE AND TECHNICAL SUPPORT
Your air conditioning company and its staff should
provide you with expert after-sales service and technical support.
When choosing an air conditioning company, it is
important to look at the following:
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Does the company have its own
service department?
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Are the service department staff
company employees or are they sub-contractors?
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How many service technicians work
for the company?
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Can the company provide
after-hours support?
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Does the company have maintenance
agreements and if so, ask for a sample.
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THOMPSON COOLING proudly conducts its Service and Maintenance division in conjunction with
comprehensively trained and qualified technical personnel.
COMPANY REPUTATION, RELIABILITY AND WARRANTY PROTECTION
Most manufacturers of
commercial / industrial air conditioning systems offer a one year warranty on parts and
labour,so it is imperative that your air conditioning service
company has an established reputation.
Your air conditioning
service company should also have a reliable track record, that is, they should have been trading
successfully for many years. These factors contribute to the protection of your capital investment
and equipment ensuring that your air conditioning warranty can be supported for five years and
beyond.
Questions that you
should ask your air conditioning professional include:
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How long has the company been
operating?
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Has the company been trading
successfully for a number of years?
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Has the company been owned by the
same people for a reasonable number of years?
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WARRANTY PROTECTION AND MAINTENANCE AGREEMENTS
Most manufacturers of
air conditioning systems offer a five year warranty on parts and labour. However, many customers do
not know that these manufacturers warranties may be voided or not cover certain items, if it can be
shown that the system was not properly maintained.
To ensure that your
air conditioning system's five-year parts and labour warranty is protected, you should ask your air
conditioning professional the following questions:
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Is an after-sales maintenance
protection plan available?
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What other services are provided,
as part of the maintenance protection plan?
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Can the maintenance protection
plan be paid in advance?
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Are services performed
regularly?
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Is sufficient documentation
provided to the client after a service has been performed?
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THOMPSON
COOLINGprotects your capital investment and
equipment warranties by way of ensuring that you are dealing with a company demonstrating an
established record of service, professional integrity and strong business ethics.
CORROSION PROTECTION
Most air conditioner manufacturers do not provide
a warranty against corrosion. Although most air conditioning systems have an anti-corrosion
treatment, it is not a safeguard against corrosion in areas of high air salinity, such as in
coastal regions.
For long-term protection of your air conditioning
systems against corrosion, it is important to consider the following:
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Does your air conditioning system
come with a hydrophilic or similar treatment on the outdoor section
coil?
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Does the air conditioning company
offer an after-sales anti-corrosion treatment? If so,
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What is the cost of initial and
subsequent treatments?
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What is the name of the product
and which company produces it?
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How regular should anti-corrosion
treatments be performed?
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QUALITY
MANUFACTURERS
An experienced air conditioning company should be
able to recommend manufacturers who provide quality equipment. There is a wide choice of air
conditioning systems with many new and competitively-priced systems entering the market each
year. It is important that your air conditioning professional be able to assess different
manufacturers of air conditioning systems and provide unbiased advice.
An air conditioning professional should consider
the following when recommending an air-conditioner manufacturer to you:
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Manufacturer's company history,
and how long that company has been involved in air conditioning?
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Is the company's reputation such
that it is likely to still be operating to provide your system with spare parts
should you need them?
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Will the company be able to
provide spare parts for your system beyond the warranty period?
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Does the service department of the
company have a reputation for supplying and delivering components and parts on
time?
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